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Alton Lane Privacy Policy

This policy describes how Alton Lane collects and handles customer information to help us serve our customers better. Personal information is any information that identifies you, such as your name, address, email address, phone number, and previous use of Alton Lane products. By visiting our website, you accept the practices outlined in this privacy policy.

Collecting Information

Alton Lane collects information from you when you create an Alton Lane account or update your account, when you book an appointment or fitting with us, shop online or in our showrooms, opt-in to receive our newsletters, participate in giveaways, sweepstakes, contests, promotion or survey, or join our social networking sites. When you create an Alton Lane account, we may ask for information such as your name, phone number, email address, city, state and zip code.

Once you create and sign into your account, Alton Lane automatically receives information from your browser, such as your IP address, and cookies. Cookies enable our website to recognize you as you move throughout our website and stores your navigational patterns and any items you have placed in your shopping cart. Your web browser also allows us to track statistics such as types of browsers on our website, page views, navigational patterns and high traffic areas. This information does NOT track personally identifiable information about our users.

We may combine your information from our website with information you have provided in our showrooms to ensure that our service to you is relevant and timely.

Protecting Information

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic and procedural safeguards that comply with federal regulations to protect personal information about you.

Alton Lane does not rent, sell or share your personal information to unaffiliated third parties. Occasionally, we work with trusted partners who work on our behalf to improve our services to you. These partners may have access to your personal information after they have agreed to our confidentiality agreement.

In the case that Alton Lane is acquired by or merged with another company, Alton Lane may disclose your personal information to a purchaser that agrees to abide by the terms and condition of this privacy policy.

We may disclose information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that there is suspected fraud or situation involving potential threats to the safety of any person or violation of the Alton Lane terms of use.

Marketing Communications

In addition to using your personal information to improve and enhance your experience with Alton Lane, we use information to better target our marketing to your behavioral preferences. If you create an account on our website, you will be required to provide your email address and you may automatically be added to our email list and receive marketing or promotional information from us.

If you do not wish to receive Alton Lane marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all Alton Lane marketing emails. Please be aware that it can take up to 10 business days to remove you from our marketing email lists.

Please note that if even if you unsubscribe to our marketing email list, you will still receive servicing emails such as notifications of upcoming appointments, order confirmation and shipment status.

Notification of Changes

Alton Lane is committed to protecting your privacy and may update this policy from time to time. Changes will be updated on our website with the date of the most recent update. We will notify you about significant changes to our privacy policy by sending a notice to the primary email address on your account.

If you have any questions or concerns regarding our privacy policy, please send an email message to customerservice@altonlane.com.

Shipping

Alton Lane calculates ground service shipping on your order in the following way: "Per Shipment" Cost + "Per Item" Cost = Total Shipping Cost

Per Shipment Cost
Round 1 or Non-Custom: $10
Round 2 (if applicable): $8

Per Item Cost
Blazer, Trouser, Shirt, Tie: $3
Suit, Tuxedo, Overcoat: $5

Effective as of February 01, 2012.

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